Did you know that nearly 75% of our calls in 2005 were
either repeat customers or referrals! We greatly value
referrals and we are always working to improve
customer service. Great service allows us to do less
advertising (lower overhead) and to focus more on the
needs of our customers.
"Just a quick note, I wanted to let everyone
know how impressed I was by your crew
you sent to our home. For a very young
crew there was never a lull in progress.
They were extremely polite and
professional. The Watkins Family should
be very proud."

Thank You,
Mark
"Marty did an excellent job on
my A/C repair work. I was very
pleased with his work and
great appearance."

Thanks,
Keith
Randy,

Just a note to say Thanks! Your
employees were so nice. We'll
miss them... We appreciate all
the hard work."

Sincerely,
Jeff & Pam
"Just a quick note to say thanks for a job
well done! Your help in solving our heating
problems was super. Your professional
manner & pride really showed through.
Great service as well. We will recommend
your service to our clients as well."

Thanks,
Larry
"Again, "thank you" seems a small response for your help, information, and
prompt professionalism in installing our new furnace! The city inspector was
just here and he was also impressed with your work and my bragging about
your performance.
Although winter is dreadful, you've already made me see the sunshine ahead.
I'll think of all of you often and spread the word of your wonderful service."

Always,
Ted and Patti
© 2006 Watkins Mechanical, Inc.


Watkins Mechanical, Inc.
Heating & Air Conditioning
Dear Mr. Watkins,
"I would like to commend two of your employees. Kevin and Justin installed an
air cleaner on our furnace on October 2. They were the most pleasant and
polite service persons I have ever had in my home! They also did their jobs in a
neat and timely manner. You are fortunate to have such excellent employees.
Please convey my appreciation to them."

Sincerely,
Celista