For three generations, our family has brought comfort to the South Dayton and Northern Cincinnati areas. Here are a few ways we stand apart from our competitors.
As a family-owned business, our reputation is everything. We have a passion for making life-long customers and earning referrals. We support this long-run focus by hiring only great people who share our commitment and our values.
Honest, Professional advice, with fair, up-front pricing. Say goodbye to surprises and deceptive sales gimmicks. Instead, we simply explain your options in plain English, giving you complete control.
- No high pressure sales/scare tactics
- Up Front Honest Pricing (you can see our price book)
- One Year Buy-It-Back Guarantee
- Right-Size Guarantee
- 98% Customer Satisfaction (3rd party survey for all our customers)
- We reward installers for quality not speed with our Perfect Job Award
- Professional Technicians are employees not subcontractors
- Ongoing professional technical training
- Lifetime workmanship guarantee
We are called to bring comfort to our neighbors in a manner that reflects and honors the Great Comforter, Jesus Christ.
To be recognized by technicians as the best place to work, and by our customers as the company with the best technicians.
- Gratitude –sincere gratitude for our customers and coworkers will improve our attitudes, behaviors and results.
- Integrity –doing what we say we will do for our customers and coworkers builds a business we want to be part of.
- Respect –recognizing and valuing our differences gives us an advantage.
- Balance –proper priorities can benefit every part of our lives.
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BBB ECLIPSE AWARD
After two-years of reviewing and refining our processes, the Dayton BBB awarded us with the Eclipse Award for Integrity in the 21-70 employee category.
TRANE COMFORT SPECIALIST SINCE 1999
In 1999, Trane started a program to spotlight dealers with a deep commitment to customer service, continuing education, and excellence in business development and selected Watkins as Charter Members. Now with nearly 20 years in the program, we are among the most experienced Trane dealers.
BEST PLACES WORK WINNER
Our employee engagement survey placed us among to best companies in Dayton. We believe this is because we work with Great People, provide career training, and foster strong family values.
How can you be sure a technician knows his stuff? Look for the NATE badge! NATE tests our HVAC technicians to certify the highest level of technical expertise.
C12 GROUP MEMBER SINCE 2008
Christian CEOs building great businesses for a greater purpose.
GREEN BUSINESS OF THE YEAR 2014
Our commitment to environment responsibility earned a great recognition from the Springboro Chamber of Commerce in 2014. Our green efforts include our solar-powered headquarters in Springboro, a growing fleet of hybrid service trucks, an ever increasing recycling program, and close partnerships with our local utilities to extend rebate programs to our customers.