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Bringing Comfort to Our Neighbors

Preventative HVAC Maintenance

Keep your system operating at maximum efficiency

Are all Tune-ups created equal?

When comparing tune-ups or service agreements, homeowners must resort to comparing inspection checklists. Is a 40 point inspection better than a 30 point one? How can you know? For the company or technician to make a living, they need your furnace to break. If they’re losing money on delivering the tune-up, did you just buy a tune-up or a sales call? Aren’t you simply looking for reliable furnace operation?

What if you could be confident that you’re getting great maintenance

that will truly avoid downtime and repair bills?

  • No Pressure

    We will never pressure you to spend more than you can afford or to buy a new system. We’re just here to explain available options. You shouldn’t dread an annual tune-up!

  • Service by an experienced technician

    Many A/C technicians get more training on high-pressure sales than on HVAC service. Our technicians have the experience needed to identify potential problems and accurately tune your system - saving you money!

  • Open Book Pricing

    You can look at our price book. Our pricing is standardized; all the options are laid on the table for you. We believe that you should be the one to choose which air conditioning system is right for your family.

"Very professional. Inspection is comprehensive. They show up on time and the work is superior quality. Prices were better than competitors and they did not try to over-sell. I highly recommend this company."

- Tim N. - Miamisburg

Keeping your unit in top condition is as Easy as:

  • Schedule an appointment today

    We will send out an experienced technician who will treat you and your home with respect, and no sales pressure

  • Take great care of your system

    Your NATE certified technician will restore your HVAC system to peak performance, saving repair bills and reducing energy use.

  • Get Peace of Mind

    Your system is clean, running smooth, and ready to bring reliable comfort to your family for another year.

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Request Maintenance

  • Please let us know any other information about your request

The Dirty Truth About Service Agreements

So, you know that you need to get your system serviced each year. (Click here for 5 reasons why). Regular maintenance helps avoid repairs and keeps your system operating at maximum efficiency. But it’s so easy to forget. A service agreement helps to regularly schedule the tune-up, puts you at the front of the line if there’s a problem, and gives you club member pricing on repairs. What could possibly be wrong with that?

What is the main problem with the service plan model? In most HVAC companies, the service agreement is a loss-leader (the company loses money on maintenance to win your repair business). The company can’t afford to provide a great tune-up unless they also sell you repairs. What motive do they have to do a real, repair-preventing tune-up? They would go out of business if they couldn't find repairs to sell.

 

Most service agreements include some sort of priority customer "Comfort Club" with repair discounts. But why would they discount a repair when you buy their loss-leader service plan? Is it a real discount, or did they boost the repair price then discount it so that it feels like a good deal? This is the shell game of service agreements. You are supposed to receive repair-preventing maintenance and a good deal on repairs, but it is impossible to prove either. In most cases, we've found that our competitors' “discounted” prices (given only when homeowners buy a service agreement) are more than twice our standard pricing!

Let us adopt your system - the Watkins Way!

For many years, we did not offer service agreements because we could see no way to align them with the needs of our customers. While we wrestled with these ethical issues, many of our customers begged for a service plan. As we designed our Protection Plan, we actually reversed the entire process by starting with a month-to-month warranty on your existing system so that we bear the risk if your system breaks. Now we both want the same thing - safe, reliable furnace operation. Isn’t this the main reason you’re buying a tune-up in the first place? This puts the pressure back on us to do an awesome tune-up so we never have to cover a repair. This also gives us the ability to preemptively repair parts that are about to break, saving us both time and money.

No more repair sales. No more second guessing repair discounts or counting inspection points. No more games!

For just $33/month we will take care of your system - maintenance AND repairs. Ask your technician if your system qualifies.