An Honest Approach to HVAC Service

Maintain Your Heating & Cooling System Without Sales Pressure

What Service Can We Do For You?

The Highest Rated HVAC Company in Miami Valley, Ohio

24/7 Emergency Air Conditioning Repair

When your heating or cooling system quits, you need an HVAC contractor to respond immediately and get you back up and running right away. Watkins has service technicians on call 24/7 in Southwest Ohio. Whether it's a hot summer weekend or a cold Christmas morning, you can contact our live customer service team around the clock to handle your HVAC emergency quickly.

An HVAC Contractor You Can Trust

If you're like most homeowners, calling for HVAC repair is the last thing you want to do. The thought of inviting a pushy salesperson into your home is stressful, and too many contractors either show up late or don't show up at all. Your search for an honest and timely HVAC company is over.

Watkins Heating & Cooling is a family-owned business that started with Grandpa Dave Watkins' HVAC expertise three generations ago and has become a cornerstone of Miami Valley, Ohio. With a legacy of customer service excellence, we are proud to be the highest-rated A/C and furnace repair company in Dayton, Springboro and North Cincinnati, Ohio.

Watkins is all about transparency. Like you, we hate dirty sales tactics and value your time. That's why we make our process simple:

Our experienced technicians diagnose your heating and cooling system. Then we lay all your options on the table and help you prioritize them. Finally, you choose the best HVAC repair or installation option for your budget and home. Our experts will guide you each step of the way, but the choice is always yours. No tricks. No pressure. Just the solution you need.

What Makes Watkins Heating & Cooling Different?

  • Up-Front Pricing

    No fake discounts. Only honest pricing and straightforward written estimates based on your specific home and budget.

  • No Sales Pressure

    Our HVAC experts educate you and give transparent advice, putting all the options on the table. You're always in charge of the process.

  • Two-Year Warranties

    We stand behind our work with a 2-year warranty on every furnace and A/C repair. We guarantee thorough and careful work.

  • Expert Technicians

    Each Watkins technician is a highly-trained heating and cooling expert and an in-house employee. We don't use subcontractors.

Your Search For Reliable HVAC Service Is Over

Many HVAC contractors train their repair technicians to always recommend new heating systems even if the current furnace can be repaired. Their commission-heavy pay structure and lack of technical training further reinforce this sales-first attitude. In fact, some repairmen even refer to themselves as "Sales Technicians." This is the opposite of what we do.

Watkins Heating & Cooling brings a different kind of HVAC contractor to Miami Valley, Ohio. We're a family-owned HVAC company with a legacy of customer loyalty spanning three generations, so our focus will always be on our customers' well-being. Our role is to serve and educate our customers throughout the process because knowledge is power. That's why we hire HVAC experts with integrity and culture fit above all. Our employees are trained to communicate openly and effectively with homeowners, so they clearly understand all of their options. And our HVAC training program, backed by NATE certification, equips our technicians to repair nearly anything.

Whether you need a routine tune-up, a repair, or a system replacement, we're here for you and promise to give honest advice, not sales pressure. We are always happy to maintain or repair your existing furnace and air conditioner. Deciding when to replace your furnace, A/C, or heat pump should be your decision.

Trane XR16 Air Conditioner Tune Up

Air Conditioning & Furnace Repair

We know how frustrating and uncomfortable your home can be when your central air isn't working right. We also know finding an HVAC contractor you can trust to fix your system is challenging. Far too many contractors advertise great A/C repair deals, but when they get to your house, their only mission is to sell you a new cooling system!

Here at Watkins, we take a different approach. Our mission is to educate you about your HVAC system's condition and provide the tools you need to make an informed decision. If all you're looking for is a repair to your equipment and not a new system, we'll respect your decision and leave you in the driver's seat.

The cost to fix your heating and cooling system will vary depending on the problem. What are the most common air con problems? We often find relatively simple issues like a dirty condenser coil, a burnt capacitor, or a bad fan motor. We've been the go-to HVAC contractor in Southwest Ohio for over 30 years, so we have truly seen it all.

Our HVAC technicians are masters at fixing things that the other guys can't. We aim to fix everything completely the first time so we don't have to come back and fix it again later. When you choose a Watkins furnace or central air conditioning repair, you're choosing a thorough job guaranteed with a two-year warranty. For existing Watkins customers, many of our service contracts have a built-in repair warranty, even on older heating systems! If you're looking for AC repair in the Dayton and Cincinnati area, reach out today.

Watkins Service Technician Heat Pump Maintenance Tune-Up

HVAC Maintenance & Tune-Ups

To keep your HVAC system running smoothly, every heating and air conditioning expert will note the importance of servicing it at least once a year. Regular maintenance can detect potential issues before they become major problems – saving you money in the long run.

Just like your car, a heating and cooling system is a complex machine that needs maintenance, and going several years without a tune-up usually leads to problems. Annual check-ups are crucial in determining how long your A/C and furnace will serve your family.

You may just be looking for a routine filter change, and we're here for that, too! But Watkins also offers comprehensive tune-ups that go beyond checking refrigerant levels and the essential manufacturer recommendations. Our skilled technicians inspect electrical components, test safeties, and ensure all moving parts are lubricated. Not only does this routine maintenance help prevent unexpected breakdowns, but it's also proven to improve energy efficiency! A well-maintained AC unit operates more efficiently, saving you money on energy costs and extending the life of your HVAC system. If it's been a while since you've checked your air conditioner or furnace, contact our team today.

Watkins Tech Explaining New Trane Air Conditioner XR16 Install to Customer

Air Conditioner & Furnace Install

How long should an HVAC system last? We expect most cooling and heating systems to last 10-15 years. It's always our goal to repair your system, but as they get older, costly issues like a leaky evaporator coil or a seized compressor arise. In these cases, replacing the old central air system is usually more cost-effective.

But homeowners can't just settle for any random HVAC installation. Unlike a refrigerator, you can't just un-box a modern air conditioner and plug it in. Performance depends almost entirely on the installation quality of the HVAC system. Will your installer be paid by the job or by the hour? This may seem minor, but when paid by the job, many installers take shortcuts and focus on speed rather than quality. It's not the brand you buy but the installing company that determines long-term reliability, comfort level, and energy costs.

Our comfort consultants provide much more than free estimates. To guarantee that your new AC system is the right size, we use a certified heat-load calculation to measure your home and ductwork, inspect the insulation ratings, and determine the amount of solar energy coming through your windows.

For equipment, Watkins has a vast selection of new A/Cs, heat pumps, and electric or gas furnaces – from affordable base models to premium brands like Trane. Reach out to us and discover how a new, energy-efficient system will save you money on energy bills, reduced repairs, and tax credits and rebates.

Watkins HVAC Tech Maintenance on Tube Heater

Indoor Air Quality Solutions

Many folks in Southwestern Ohio, struggle with allergies and asthma. The Miami Valley has even been dubbed Sinus Valley because of our high pollen and mold levels! Many Ohioans also struggle with fluctuating humidity levels in their homes as our climate swings from humid summers to dry winters.

If you're struggling with humidity or allergies in Dayton or Cincinnati, Ohio – Watkins has you covered. Most homeowners know about changing your AC/furnace filter, and we're always here to help with that, but filters can only do so much. People forget about indoor air quality, but dozens of pollutants, like dust, airborne chemicals (VOCs), bacteria, and mold, cause poor air quality in your home.

Did you know that Watkins can transform your furnace into a full-house air cleaner to help reduce your allergies? Our expert HVAC technicians can turn your furnace into a full-house air cleaner that is over 20 times more effective than a standalone! Or if you’re dealing with uncomfortably wet or dry air, we can get a humidifier optimized for your space for that perfect humidity sweet spot of 45-50%. If you're interested in a full-house humidifier, air cleaner, disinfecting UV system, or ventilators, give us a call.

  • Get The Best Value For Your Money

  • A Simple, Trouble-Free Process

  • With Open, Honest Communication

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5487 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
Excellent service!
Theresa - Centerville, OH 45458
Review
David did a great job of representing your company well. He was exceptional!
Prasad - Mason, OH 45040
Review
Andrew was very helpful and went the extra mile for my semi annual service.
Shelley - Lebanon, OH 45036
Review
Excellent
Diana - Dayton, OH 45429
Review
Excellent regular maintenance check service
Martha - Centerville, OH 45459
Review
Took his time in going over everything. Explain different plans.
Ronald - Beavercreek, OH 45430
Review
+Solved problem with humidifier - replaced filter - excellent
Malachi - Springboro, OH 45066
Review
Tim was great & Watkins ! Thank them so much ! They knew I had recently retired & Tim came with gifts from the company ! What awesome service
Susan - Springboro, OH 45066
Review
I appreciated the time to show me areas I’ve not kept clean, which have obstructed air flow through the vents. Once cleared, the flow was stronger. I’ll make a greater effort next time.
Anne - Springboro, OH 45066
Review
Would recommend him to everyone
Sharon - Middletown, OH 45044
Review
Tony did a great job of answering my questions and helping me consider what options would be best for me.
Matt - Dayton, OH 45429
Review
Great work!
Brian - Springboro, OH 45066
Review
Serviced everything I assume would be done on a maintenance service call
Daniel - Dayton, OH 45458
Review
Chris did a great job of reviewing all mechanical equipment and recommending areas for improvement. He is a friendly professional technician and made a great impression.
Daryl - Springboro, OH 45066
Review
Ryan was extremely helpful, and also informational on proper maintenance of my unit and exactly why he needed to perform each step of the process.
Wesley - Springboro, OH 45066
Review
Excellent and honest service !! Reasonable and fair pricing Would highly recommend
Steve - Springboro, OH 45066
Review
Ryan was very helpful and patient in answering my questions and explaining things to me. He was also super fast with the repair!
Jamie - Springboro, OH 45066
Review
Overall great experience! We have used Watkins for a couple of service calls, and we just finished a full re-install.
Courtney - Franklin, OH 45005
Review
Thank you!
Willam & Tamara - Dayton, OH 45459
Review
Great service and informative
Andrew - Dayton, OH 45459
Review
Ryan was awesome and truly knew the product as everyone else on the team has. Quick, on time and accurate.
JB - Springboro, OH 45066
Review
Jim did a great job advising me. However I decided to go with another provider who was able to offer better pricing for my needs. Thanks for your help
Raymond - Dayton, OH 45429
Review
Efficient, friendly and knowledgeable.
John - Springboro, OH 45066
Review
Great Service
Eric - Springboro, OH 45066
Review
Solved problem we were having.
Martin - Dayton, OH 45458
Review
Chris did a great job as usual!
Michael - Mason, OH 45040
Review
Tony was our service tech and he did a great job. He was on time and maintained our system for us. We are impressed that the service techs at Watkins are outstanding individuals.
Scott - Dayton, OH 45449
Review
Excellent
Agnes - Hamilton, OH 45013
Review
Watkins always provides great service!
David - Dayton, OH 45458
Review
Great communication and service as always!
Ryan - Centerville, OH 45459
Review
Chris was excellent! A worker bee! He called ahead of arrival which is nice. And left his card if we had questions. He Did a great job explaining things and was so pleasant. Watkins Mechanical people are all so nice! Great job Chris!
Pam - Waynesville, OH 45068
Review
Service call
Steve - Springboro, OH 45066
Review
The technician called before arrival to let me know she was on her way. She arrived when she said she would. She was professional and polite. She was quick and efficient. She asked if I had any questions or concerns before she left. All in all, the same quality service I’ve come to expect from Watkins.
Michael - Lebanon, OH 45036
Review
Can’t say enough good things about Watkins’s. Rob did an outstanding job!!!
Lisa - Mason, OH 45040
Review
Always good communication, clean and professional technicians.
Dan - Franklin, OH 45005
Review
Great service
Samuel - Mason, OH 45040
Review
Rob was on time, friendly and presented an honest and straightforward assessment of my needs with an appropriate recommendation and estimate. No pressure tsctiics were used.
Ronald - Morrow, OH 45152
Review
Excellent
Stephen - Springboro, OH 45066
Review
Chris was great!
Rich - Beckett Ridge, OH 45069
Review
I mean that in a fantastic way. Very knowledgeable and can explain things to me in a way that makes sense (like I’m 5). I appreciate everything from the scheduled time, to the notifications and the summary of service. Give this man a raise.
Allen - Springboro, OH 45066
Review
Thorough explanations, friendly, very professional
Richard - Maineville, OH 45039
Review
Chris was very knowledgeable and pleasant.
Richard - Franklin, OH 45005
Review
New to the area. Always like to support local businesses. Jacob was courteous and professional. He clearly and patiently answered our questions. Very pleased with his service. We will continue calling on Watkins for our HVAC service.
Jon and Barbara - Centerville, OH 45458
Review
On time, very respectful and thorough. Watkins has always been top notch!
Caryn - Springboro, OH 45066
Review
Chris did an excellent job diagnosing the problem with our air conditioning system. He was very professional, patiently answering our questions and giving us information about next steps in the process.
James - Springboro, OH 45066
Review
Daniel was amazing. Explained everything very well
David - Dayton, OH 45420
Review
Very happy with the service. On time and work done promptly.
John - Lebanon, OH 45036
Review
Tony was a very impressive technician. Professional and friendly and a very clear communicator as to what my options were. I was once again impressed by Watkins. That’s why I always come back. God bless.
John - Springboro, OH 45066
Review
Chris is extremely conscientious. He has been at our house several times and he always leaves me with the impression that he has done his best to take care of our particular needs. We have a very old house with what are most likely unique quirks. I am always impressed with his appreciation and respect for our situation.
Jim - Lebanon, OH 45036
Review
Trane
Donald - West Chester Township, OH 45069