Springboro, Ohio's Trusted HVAC Service
AC and Furnace Repair and Replacement by Trusted Experts
What Service Can We Do For You?
The Highest Rated Springboro HVAC Company
Our team at Watkins Heating & Cooling is passionate about knock-your-socks-off service. Our Springboro location has 4.9 stars on over 900 Google ratings. Across all 3 of our Ohio locations, we maintain 4.9 stars on Google from over 2,500 reviews. Altogether, we have the highest overall rating of any HVAC company in the Springboro area. We were also honored with the Better Business Bureau's prestigious Eclipse Award for our business practices. Check out our latest reviews from our Springboro customers below!
I had them do a complete system rebuild. They were the cheapest by far. More importantly, my wife and I received very unfortunate news while they were in the middle of the project, so I called their techs and politely asked them to leave. They had the house cleaned and tucked up in 10 minutes and left us alone. They worked with us patiently and got the system installed. Later they then left us a generous gift basket for our loss. Big company professionalism with little company family feel and prices. As far as I’m concerned Watkins is the only HVAC company for me.
Same-Day Emergency Air Conditioning Services
What You Get From Watkins
Transparent, Expert Advice
Up-Front, Competitive Pricing
Repairs Done Right the First Time
Our springboro, Ohio HVAC Team
The Watkins difference starts with our trusted employees. Many HVAC companies rely on subcontractors who they hardly know or teams driven completely around sales quotas. We do things differntly at Watkins. We hire employees based on their HVAC expertise as well as their integrity, and communication skills. Our technicians are in-house employees who we connect with on a daily basis, so you can be confident that the technician in your home is both competent and compassionate. We prioritize building personal relationships with our staff and providing them with ongoing in-house training focused on troubleshooting and solving any HVAC problem they encounter.
If you go to our Springboro location downtown or reach out to one of our customer representatives, you'll be connecting with a Watkins employee dedicated to solving your AC and furnace needs. This is Watkins' differentiator – that everyone we hire truly cares about your families they serve and the quality of their work. Our goal is to make the process as quick and easy for you as possible, while also ensuring that you understand all of your options for HVAC repair, replacement and maintenance. No job is too big or to small for us and we tailor each job around your timeframe, budget, and setup to ensure we meet your specific needs. Let us get your HVAC system running like it should – visit our Springboro location today, reach out to us over the phone, or click the link below.
Cities We Serve in the Springboro Miami Valley Region
Springboro Customer Story: New Heat Pump System & Humidifier
The PROBLEM: Here's one of our recent HVAC jobs that a customer raved about in the Springboro, OH area. This homeowner called us after experiencing serious issues with their old existing electric furnace / air handler. Their three-story home wasn't getting warm in the winter and there were cold spots on the second and third floors. The customer also reported an unpleasant smell coming from their vents that was bothering their family. Finally, they let us know that they were having humidity issues – dry air in the winter and sticky air in the summer. They had an old rotary humidifier, but it wasn’t working well and was gathering nasty bacteria.
The PROCESS:
One of our comfort consultants at Watkins Heating & Cooling came out to this customer's home and completed a free consultation to understand exactly what was happening. We discovered that their system was essentially non-operational and that the system was nearly 20 years old. We sat down with the homeowner to go over their options and concluded together that the timing wasn't right for them to do anything at that point.
Months later in the spring, the homeowner called us back when the smell from the furance and the lack of heat and AC were no longer bearable. After reconnecting, we had a Watkins Heating & Cooling specialist put together a full evaluation of this customer's house for free and had thorough conversation with the family about all of their repair and replacement options. Our team recommended installation of a new system to address all of the home's broader comfort challenges, noting that expensive repairs on a very old HVAC system make very little sense. The customer was thrilled with how extensively we answered all of their questions and how well we explained the pros and cons of their possible choices. They decided to replace their old HVAC system for a new one and our team of installation experts went to work!
The SOLUTION:
Here was the hand-tailored solution this customer chose: replacement of their outdated Westinghouse furnace and air conditioner with a new Trane TAM9 air handler and a top-notch Trane XV20i heat pump, as well as a Trane 850 Smart thermostat with an indoor wireless sensor. We gave them options for base models as well, but like many people, they wanted the best of the best in performance and energy efficiency and they'd heard amazing things about the Trane XV 20's WeatherGuard™ Top Accessory for protecting the unit from the weather.
Our Watkins HVAC techs also replaced this customer's mold-prone standalone humidifier with an AprilAire 600A whole-house humidifier. Finally, since aesthetics were highly important to this family, we went the extra mile a and relocated their outdoor unit from the backyard, where it was an eyesore, to the side of the house, and moved the line set which stretched across the yard. The customer told us during installation that they were, "beyond impressed at how well our HVAC installers worked together."
The RESULT:
As we do for all of our customers, our Watkins Heating & Cooling team conducted a follow-up inspection two weeks after installation to confirm the system's optimal performance and the homeowner's satisfaction. During this check-in, the customer praised the Watkins team's quality of work, communication and responsiveness to the customer questions throughout. The homeowner was overjoyed that in place of the old hot and cold spots, they now had one consistent comfortable temperature throughout their three-story home and the unpleasant smell from before was gone. Not only was their system performing better, but there were some serious financial savings too! After Watkins special discounts and the tax credit savings for energy efficiency, we were able to get this customer $3,099 off!
During the inspection, the family let us know that they would be telling all of their friends and family about the trust built through the personalized, customer-focused service at Watkins Heating & Cooling. In their words – "We didn't just get a product. We got a service.” This is what makes us stand out a lot from other HVAC companies. We don't just slap a new system in and say, Good luck to you, see you in the next 10 years. We have a conversation with you, talk through your options and how they could work specifically for you. And we follow up to make sure everything is working perfectly. Take a look at the powerful before-and-after pictures below, including the relocated air conditioning unit. If you need an AC or furnace replacement or have any other HVAC needs, contact our HVAC experts today.
Our Primary Heating & Cooling Services:
Reviews from Our Satisfied Springboro Customers:
Recent Jobs and Reviews in Springboro, OH
Job Locations and Reviews
Free estimate on a new hvac system
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Free estimate on a new hvac system
Regular maintenance for a HVAC system
Quality inspection on a new hvac system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
The service tech was knowledgeable and friendly. He performed the needed service well.
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Always Exceptional
I recommend them
Tim did a great job this morning. On time and professional. Thank you
Very detailed and showed great knowledge in presenting information — very happy I chose Watkins for my HVAC system and services
Timothy was professional, efficient and honest. I give him and the service he provided five stars!!!!!
Tony was very knowledgeable and seem to do a thorough check of HVAC
Ryan was excellent.
Very good service
Great, thanks
On time and efficient checkup of AC for summer.
Nick was very personable and knowledgeable. He explained everything he found and options to fix any problems. Thanks, Nick.
Michael was on time and professional.
Always great service with Watkins!!!
Rob was very professional and helpful. He clearly explained the technical and pricing details of our A/C purchase. I also appreciated his follow-up visit to ensure the A/C's installation was complete and working properly, which it was.
Technicians were on time and professional!
Brad was excellent and fix the problem with my AC.
Great job on what turned out to be an easy fix. Forgot his tools because it was so quick. Called your line (weekend)hopefully the Call gets to him. Have his tools waiting for him.
Excellent as usual!
Excellent!
Excellent service!
Great service and knowledgeable and friendly staff
Great service! Thank you Tim
They were on time and performed the annual service efficiently.
Tony was very professional, thorough, and knowledgeable. He communicated before his arrival and was prompt. He was respectful of our home and wore shoe coverings while inside. We love Watkins and Tony further validated why!
Service with a smile
Really enjoyed talking with him. Made me really consider working with you.
Great customer service! Very helpful and patient with us! Pointed us in the right direction!
Dustin was very professional and thorough. (My only concern is that I had to wait 10 days for an appointment, but that is not related to Dustin's performance.)
Thanks
Arrived promptly and completed the work in almost no time. Even noticed and reported a leak with my water heater.
Excellent service
Tech was good, however diagnosing the problem and fixing the Freon leak took a total of 20 minutes tops. “Leak Search” was a standard $250 and to spot weld a hairline cut in the outside copper tube came with a charge of $350. The spot weld took less than 10 minutes. So, for call fee of $140, Watkins charged me $1,500 for Freon, detect and repair, and pressure testing. Freon costs are somewhat understandable. But $600 for 20 minutes of detect and fix is pure thievery. I would have felt good about a charge of $1,000-$1,100. But $1,640 for a 2 hour job makes me feel like a schmuck.
Found what was malfunctioning fast Explained the problem and had a solution quickly.
On time. Polite. Explained things well. Didn't upsale.
very friendly! did a great job!
Excellent Service!
Ryan answered all my questions to the depth I needed, very professional and courteous. Thank you!
Professional and friendly technician!
Very professional. Answered all my questions. Found an issue that will be addressed next week.