What does it mean to be a Trane Comfort Specialist?

In 1999, Trane started a program to spotlight dealers with a deep commitment to customer service, continuing education, and excellence in business development. But what does this mean for homeowners? Simply put, it means that when you choose to have a Trane HVAC system installed by Watkins Heating & Cooling, you can be confident that the installation will exceed factory standards and that service and support will be a breeze.  As charter members of the Comfort Specialist program, Watkins has nearly 25 years of experience installing and servicing Trane systems. In many cases, our technicians know the equipment better than the factory engineers. When you choose Watkins for your HVAC project, you are choosing the most experienced Trane dealer in the area.

What is a Trane Comfort Specialist

The Trane Comfort Specialist badge is more than just a title. It represents our dedication to excellence in everything we do. Here’s what being a Trane Comfort Specialist signifies:

  • Expertise & Training: Watkins consistently demonstrates superior performance and knowledge in HVAC service and installation. Our team trains constantly, ensuring they’re up-to-date with the latest state-of-the-art HVAC systems.
  • Customer-Centric Approach: At Watkins, customer satisfaction isn’t just a goal; it’s a promise. Our 25 year partnership with the Trane Comfort Specialist program affirms our commitment to outstanding customer experience. As one of the last family HVAC businesses in the area, our name and reputation are at stake.
  • Upholding the Trane Standards: There are high standards that a dealer must meet to earn the status of a Trane Comfort Specialist. From installation practices and customer satisfaction scores to low warranty claims, Watkins consistently surpasses Trane’s standards, reflecting our commitment to both the Trane brand and our customers.

From our initiation as Charter Members in 1999 to the present, Watkins continues to uphold the high standards set by the Trane Comfort Specialist program. For expert HVAC solutions, impeccable customer service, and the assurance of partnering with a recognized leader, choose Watkins. We exist to Bring Comfort to Our Neighbors!