Our Miami Valley Ohio HVAC Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5311 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
Nick was great. Took time to explain and answer questions. Very polite. just a Nice guy to do business with!
Roberta - Dayton, OH 45429
Review
Chris was very helpful in explaining all the different options and how things work. I appreciate the time he took to go through everything and also answer similar questions after my wife arrived and continued to ask more.
Xander - Lebanon, OH 45036
Review
Professional service. Great communication.
Frank - Mason, OH 45040
Review
Chris was very thorough and quick. 5-stars.
Kevin - Lebanon, OH 45036
Review
Was actually early and worked quickly.
Phil - Waynesville, OH 45068
Review
Michael I. did a great job tuning up our furnace today. He was knowledgeable, polite and efficient at getting the job done.
Pamela - SUGARCRK Township, OH 45458
Review
The service tech was knowledgeable and friendly. He performed the needed service well.
Randall - Springboro, OH 45066
Review
Excellent service
Lenore - Dayton, OH 45458
Review
Jacob was friendly, efficient and very knowledgeable. He gets A plus and wonderful.
Mary - Maineville, OH 45039
Review
Always great customer service and skilled technicians who know their products! Happy I chose Watkins and Trane!
Mike - Dayton, OH 45458
Review
Always Exceptional
Linda - Springboro, OH 45066
Review
Overall I was not sure if service man was as qualified as I would think or really performed his inspections or maintenance to the same level as previous trips by others that was to perform same reviews based on my expectations.
Bob - Mason, OH 45040
Review
Quickly diagnosed issue and clearly communicated options on parts to replace and benefits of upgrading the part.
Clint - Lebanon, OH 45036
Review
Nick did an excellent job finding my problem and correcting it. Appreciate the quick service!!
Scott and Gary 937 608 3213 - Dayton, OH 45431
Review
Great job
Anna - Dayton, OH 45459
Review
Dustin was very professional and a pleasure to talk to. He was knowledgeable and found the problem as well as helped with the understanding of our system.
Bill - Maineville, OH 45039
Review
Watkins makes it very easy to work with them. Scheduling was easy on line. Communication was good with timely text messages. My tech, Dustin, was on time and very professional. He thoroughly explained everything.
John - West Chester Township, OH 45241
Review
Professional, knowledgeable, friendly, and great service
Mike - Lebanon, OH 45036
Review
Very knowledgeable
Paul - Dayton, OH 45459
Review
Daniel was very nice and very knowledgeable. He explained everything.
Scott - Mason, OH 45040
Review
Everyone was professional and friendly
Anna - Dayton, OH 45459
Review
Excellent service, polite, efficient, kept me well informed. Went the extra mile in his repair and tune up appointment. Highly recommend
Debbie - West Chester Township, OH 45069
Review
Jacob was great! He arrived early, which worked out great and was very thorough. We appreciate his honesty and efforts to keep our systems running well as it’s getting hotter!
Colleen - Mason, OH 45040
Review
Watkins is definitely our go to heating and air-conditioning company. Everyone we’ve dealt with is extremely polite and very efficient top-notch!
Sherri - Miamisburg, OH 45342
Review
Very thorough.
Rob - Mason, OH 45040
Review
Fast, friendly and helpful. Great price and service.
Holly - Miamisburg, OH 45342
Review
He was awesome. Got us back up and running quick!
Jacob - Dayton, OH 45459
Review
Very thorough and polite. Answered any questions
Gopi - Dayton, OH 45458
Review
Nicholas always does a great job. He is very thorough about what he is doing. He also is very patient and answers all my questions. Watkins Heating and Cooling is blessed to have him as an employee. His personality and hard work is what is going to keep Watkins customers coming back.
Victoria - Dayton, OH 45429
Review
Jacob was great! Answered my questions and taught me a few things about my system. Valuable employee giving valuable service!
Cathy - Maineville, OH 45039
Review
Great service visit
Maria - Dayton, OH 45405
Review
I recommend them
Craig - Springboro, OH 45066
Review
Great service fighting the pouring rain every time he went outside.
Steve - Middletown, OH 45005
Review
Informative, direct, good service
Kevin - Dayton, OH 45449
Review
Tim did a great job this morning. On time and professional. Thank you
Randal - Springboro, OH 45066
Review
Very detailed and showed great knowledge in presenting information — very happy I chose Watkins for my HVAC system and services
Mark - Springboro, OH 45066
Review
On time, courteous, and was clear in explaining all that was done.
Brandy Slavens - Waynesville, OH 45068
Review
Great friendly service
Brandon - Washington Township, OH 45458
Review
Timely.. knowledgeable explained problems and options for resolution
Jeff - Waynesville, OH 45068
Review
Our tech was great. Friendly, communicated well, and took care of us. Would recommend Watkins to my neighbors.
Matthew - Dayton, OH 45440
Review
Timothy was professional, efficient and honest. I give him and the service he provided five stars!!!!!
Donna - Springboro, OH 45066
Review
Jacob did a thorough and professional job!
Neil - Lebanon, OH 45036
Review
Tony was very knowledgeable and seem to do a thorough check of HVAC
EH - Springboro, OH 45066
Review
Excellent service fast response
Nickie - Waynesville, OH 45068
Review
Ryan was excellent.
Robert - Springboro, OH 45066
Review
Top notch service! Always! Very knowledgeable. And Daniel is one of the most respectful young men I’ve met!
Sue - Dayton, OH 45449
Review
Great service, as always!
Robert - Dayton, OH 45419
Review
Thorough with excellent explanations. Great service
Deb - Maineville, OH 45039
Review
Very good service
William - Springboro, OH 45066
Review
Service was great
Chris - Miamisburg, OH 45342