Our Miami Valley Ohio HVAC Reviews

Janeth did a through check out of furnace and answered all my questions. She seemed very knowledgeable. Also very kind and friendly.

He explained everything

Excellent Service

Great service! Fall maintenance appointment - did a great job!

Did a great job

Excellent service

Great job

Very good

Great service

I still haven’t got a invoice of Joe work or the invoice show that I paid and how I pay

Excellent service

EXCELLENT SERVICE

Fixed our issue quick. Came out the same day we called (within a few hours). Very professional.

Great Service

Service was great. Nicholas was extremely organized, professional and knowledgeable.

Watkins has provided excellent customer service for our HVAC and tankless water heater systems for the past 10+ years. Our technician, Chris, performed the semi-annual maintenance visit and we was very professional, friendly, and respectful of our property. He fully explained the work that he did and offered suggestions for improvements without pressuring us to take action before talking it over with my spouse. We really appreciate Watkins to keep our systems running efficiently without issues! Thanks Chris!

All good. Found the problem quickly, gave me a few options on the fix

Ryan was thorough and professional. He found a problem with our hot water heater exhaust that could have caused us health issues. We’re thankful for his service.

Chris kept me informed and was very efficient and friendly.

Watkins never disappoint. The technicians are always professional, nice courteous and they do a great job.

Tony was very helpful, explained everything in plain English, and very nice!! Thank you.

Excellent Service!!

Chris was very polite and got my furnace working in no time. Great customer service!

Very thoughtful and explained what needs to be done in the future to keep the systems running well.

Chris did a great job on my semi-annual system check! He’s friendly, thorough, efficient, and answered all my questions.

Great guy, well done.

Tony explained all the issues in a patient manner. He took the time and answered all the questions I had. Was very accommodative of my needs.

Ryan was very thorough and explained everything. Great customer service!

Ryan came out to install my Mitsubishi mini split. He was very diligent and detailed. He took his time and explained everything. Recommend him to anyone.

I purchased a Mitsubishi mini split unit and rob went over the entire process. The installation was done extremely well. Overall great service and great product.

Thorough polite answered questions

Andy arrived on time and did an excellent job of presenting and explaining the ins and outs of the equipment and installation. I'm inclined to go with their proposal (we got three bids).

Daniel is always informative, respectful, and speedy!

Excellent service!

Excellent, timely service.

A thorough follow up visit

Nic our technician was polite, professional and efficient in handling our service call today!

Excellent customer service!

Very efficient and answered all my questions. Also willing to check my air conditioner as it had been making more noises than usual.

Very professional and took his time and answered questions

Prompt, convenient, and expert service. Very professional and thorough.

Very polite, thorough and competent. Suggestion of a thermostat to improve our system was without pressure. Hope to see him return for our maintenance work in the future. 5 Star.

On point!

The thing I appreciate about all of your technicians (Ryan included) is how they explain things.

Quick and professional

He was great very professional!

Another great service appointment with Chris!

Nick is a highly skilled technician and quickly diagnosed the problem with our system. Extremely polite and took care not to track any dirt in the house. I’ve always had good service from Watkins with their great technicians!

This is the second time Tony has serviced my HVAC unit-the first to replace a broken condensate pump after hours and the second for regular maintenance on my furnace. He was prompt both times, notifying me he was in his way. So appreciated! He took care of the issue with professionalism and kindness. Advised me of the service plans offered but without pressure to purchase. I was referred to Watkins by a friend who was likewise pleased with them. I much prefer the 2 hour appt window over others’ 4 hr timeframe. Looking forward to continuing the relationship with Watkins if Tony is any indication of their integrity.

Daniel was great and explained all updates with me in detail.