Reviews

Fast friendly service... very satisfied!!

Dani - Lebanon, OH
1 day ago

Will use agian if needed .. thumbs up

Great service

Catherine - Miamisburg, OH
1 day ago

The technicians were great especially Edgardo and Eric was helpful with the new thermostat. I really appreciated their expertise and courtesy. The only question I have is about the hockey puck that they say I will have to get. I am not sure why I would need that as my old AC never had water overflow upstairs by the furnace. So I plan to call the office or ask Josh about that when he comes out to do an inspection in a couple weeks.

Great service

Jennifer - Lebanon, OH
1 day ago

Amazing service

Tyler - Springboro, OH
2 days ago

Great friendly staff. Awesome experience he came with short notice to help us out. My family is warm thanks to Watkins

Great Service, trustworthy

Mike - Miamisburg, OH
2 days ago

Same day service within 2 hours of my call, simple fix, reasonable price. Appreciate that they did not attempt to sell additional products or services, just fixed what was necessary.

Very Professional

Mark - Dayton, OH
4 days ago

Corey did a great job today taking care of our furnace issues. Very knowledgeable and friendly. He explained the problem and what it will take to fix it. He also found out the part is covered under warranty. We've been working with Watkins for 8 years now and have never had a bad experience.

Great servy

Paula - Mason, OH
5 days ago

The technician was on time and handled everything in a professional and timely fashion. I was happy with the service and would recommend

Air Purifier Repair

Larry - Springboro, OH
5 days ago

Andy was great. He was diligent. Worked hard until he resolved the problem.

Trane 18i checkup (excessive use of electricity)

Drake - Xenia, OH
6 days ago

Josh Moody performed a thorough and competent check of the system. Mr Moody was very courteous, polite, and offered several suggestions to make the system run better. I appreciate Brad Michaels support, too.

Rescheduled but always great service

Donald - Springboro, OH
8 days ago

My appointment was cancelled on 11/12 and not rescheduled. If I hadn't had to follow up with another phone call to reschedule I would have given 5 stars

Great service

Claudia - Mason, OH
9 days ago

Routine Furnace Maintenance

Kurt - Mason, OH
9 days ago

Painless routine maintenance of my furnace. Very professional service.

Emergency house heater

David - Springboro, OH
9 days ago

Great service

Great service.

Gerald - Springboro, OH
9 days ago

Your technician was very professional and efficient. He answered all questions thoroughly.

Dona - Lebanon, OH
10 days ago

I would recommend Watkins to neighbors and friends.

Great service as always with Josh!

Chris - Middletown, OH
10 days ago

Josh has been coming out to our house for roughly 6 years even when my dad owned it. He always does an excellent job. Is very informative and when he leaves it doesn’t look like anybody come over to work on our boiler.

Quick Service

Ryan - Springboro, OH
11 days ago

Very happy with how quick problem was solved!

Great Service

George - Mason, OH
11 days ago

I highly recommend WATKINS Heating & cooling technician Mike House, the best technician I ever met.

Great repair

George - Springboro, OH
12 days ago

This is the second time I’ve had Watkins out to do work on two separate furnaces. My last HVAC contractor put band aids on a issue that kept reoccurring every winter. Watkins technicians explained to me what was happening and also stressed that to do the job correctly would be expensive and of course gave me options. I took their recommendation and thing have been working great with my original furnace for two years now. These folks are straight shooters and will be the only HVAC service I call from now on.

Professional, straightforward

Tim - Milford, OH
12 days ago

Answered questions professionally. Personable.

Scot was very professional and gave me an detailed price check before he did the work.

Davis - Middletown, OH
13 days ago

I would definitely share my experience and give Watkins the highest rate to encourage more people to use this business. They were in a timely manner.

Great Service

Amanda - Springboro, OH
13 days ago

The installation techs were on time and did not stop working until they got everything completed. The technicians were very nice and informative. It was an overall great experience.

Service call to repair furnace: broken igniter.

Gribler - Lebanon, OH
15 days ago

At 6 am, furnace was not starting. Called Watkins @7:am, left message. Called back @ 8am, “will arrive between 2 & 5”. Arrived @ 4pm. Furnace was working by 4:30. Service Tech was excellent. Service call price was very reasonable. Was given options for many levels of repairs; house was cool & only wanted to get the furnace to operate. Opted for for igniter and flame sensor package only. We were charged $323.27 for these two items. I did a search and found the exact replacements for $45 to $55!

Average

Tom - West Chester Township, OH
16 days ago

I expected the cost to be $100 less then charged. Also expected install to be scheduled 2-3 days after part ordered.

Happy Customer

Paul - Springboro, OH
17 days ago

Chris was technically competent, neat, great at relating the problem and solution to both me and my wife.