Our Miami Valley, Ohio HVAC Reviews

Jason was great. Answered all my questions, was knowledgeable, and personable. I would call Watkins again whenever I need service.

Very professional

Great Service

Great service

Daniel at Watkins Heating & Cooling was fantastic. He spent a lot of time with us explaining our options and making sure we understood everything without any pressure. He was professional, courteous, and very knowledgeable throughout the entire visit. Really appreciated how patient and thorough he was. Highly recommend Daniel and the team at Watkins!

On time, polite and professional. Explained things well.

Andrew was very thorough, polite and on time. Great service!

Knowledgeable and professional

Great communication.

Explained what he was doing. What he found and what he can do to fix what he found. He provided excellent service.

So far Watkins is the best

Nathan was prompt and professional. Very nice young gentlemen. All my questions were answered.

Quick, professional & got our ac back up and running!! Thanks a bunch!

Tony A. called me to let me know he would be at the house in 10 minutes. He was here in 9 minutes. He was very pleasant, cordial, clean, and very informative. He explained everything he was going to do and answered the questions I had. He left the area cleaner than before he was here. I was very happy with Tony and the work he performed. Great job Tony!

The technician arrived on time. He courteous, professional and efficient servicing our AC.

Timely, courteous and respectful

Everyone was helpful and responsive. The technician, Charles F, did a great job and provided some helpful information.

Loved the communication on arrival time

Wonderful tech who knew my concerns; a keeper for your business that deserves a raise!!

Austin was a very nice young man and did a great job.

Excellent service

Andrew called to let me know what time he’d be here. He was polite, efficient, and did a great job.

Super friendly. Explained everything about the repair in detail - and I’m a retired engineer so I was probably more interested than I shouldve been. I’ve stuck with Watkins for years now because of this level of service and their no pressure approach.

Excellence service and right on time for appt

Answered a few mimor questions then proceeded on spring check

Very independent and explained everything

Excellent service

Scheduled my AC tuneup online. Technician Tony called ahead and let me know he was 15 minutes away and he came and got right to work. Let me know everything was OK. Went over everything with me. Great service.

Polite and courteous. Extremely professional highly recommended to have Jason as your service tech

He explained everything to me

very friendly and noligable patient

Worked to give me the best estimate with my need

Aaron was fantastic. Knew what was going on and very knowledgeable. Great to see young men becoming professionals.

Efficient & Kind

Jacob did my semi annual inspection. He was the most thorough tech I've had working on my Trane. He even rolled my hose back up after cleaning my outside AC unit. Excellent customer service, extremely polite and professional.

Knowledgeable. A true craftsman.

Arrived promptly. Very polite and thorough.

Very efficient, comforting have in my home

Great service!

Polite, nice and efficient. Showed up on time and he called ahead. Completed service work properly. Very pleased.

I was very pleased with Ryan’s professionalism and his knowledge of our Trane unit. He was on time and very courteous. His technical support was top notch and he answered all our questions! Highly recommend Watkins!

Watkins arrived an hour early and diagnosed the problem. The part was ordered and will be installed when received.

Polite and professional

Great

Great

Friendly and well knowledge

Brian is great! Friendly and knowledgeable

Friendly, excellent service

Exceptional service

Price quoted for same kind of TRAIN FURNACE and A/C was nearly $1500 more than quoted by other vendor