Our Miami Valley, Ohio HVAC Reviews

Great service! Technician very helpful!

Michael was very polite and professional.

👍👍👍👍

Communication was great. Michael was friendly and helpful. He explained everything to me, and there was no pressure to do or buy anything. Pleasure doing business with Watkins.

Danial did a great job & extremely professional from the time he entered my house until he left. He was polite & friendly too.

Treat others as you want to be treated…this company certainly practices this. Kind, respectful, understanding and professional are all words I would use to describe my experiences thus far with Watkins.

Felix is the best heating and cooling tech we have ever had in our home!!

Friendly, courteous and knowledgeable

Communicated very well, personable and friendly.

I had an outstanding experience with Five Star for our HVAC maintenance. Brian Rudd arrived right on time, was extremely polite, and wore shoe covers inside the house. He did a thorough check of the entire system, cleaned the components, and clearly explained how everything was running. Honest, professional, and fair pricing. I will definitely be calling them again!"

Heating Service

After several years using an area hvac for my yearly inspections, I decide to cha ge when that company stopped doing 2 checks a year. After researching dayton area hvac services I decide to try Watkins. Scheduling was easy and calls to their offices were handled professionally and with courtesy. When tech, Drew, arrived for the hearing check he was friendly and knowledgeable about my system from his experience. He did the inspection pointing out steps he took to ensure the system was operating properly. After the service I decided to enroll in their annual service program. He explained the options and pros/ cons to help with my choice. He casually commented during his visit about the family atmosphere at the company and how well the employees were treated and respected. Hopefully,this first experience will continue going forward as I look for Watkins to maintain my hvac systems.

Fast and Professional

Fixed my issue promptly, and gave a quote with plenty of explanation on what went into it

Excellent

Great work by Chris. He has serviced our unit many times.

We finally found a company we think we can trust to service our new furnace. Hope to have them be our go to company for years to come. Bryce Was very thorough and explained everything he did. I recommend this company!

Drew was focused and performed work well and quickly. He answered all my questions satisfactorily. The only thing that may need improvement is a call before arriving.

Great job

Could not have been better. Amazing service.

Excellent service!! Bryce was thorough, updated me with system status, and explained what was being addressed and recommendations for present and futu

Very pleased!

Jacob listened and answered questions. He was courteous, and performed all service efficiently while keeping the area neat and clean.

Furnace wasn’t working properly. Watkins scheduled us the next day. Technician showed up at appointed time with text 15 minutes or so before to let us know he was in route. Technician troubleshot and repaired issue.

Chris very friendly pleasant explained what was wrong. Furnace up and running

Excellent service!

Prompt, courteous, professional, reasonable.

Andy was thorough and detailed. Install team was also great. Both parties were respectful and considerate!

Annual check on furnace. Tim was on time and very professional

Jim explained everything and answered all my questions. Real nice person. Great at his job.

Jacob did a great job. Very professional.

Chris does excellent work and is very knowledgeable. I have had him before and he always does great work. Glad he was here today.

Excellent Service

We were visited by David O. to explain our options in purchasing a replacement for our furnace & AC. At no time did we feel pressured to purchase. His explanation of our options were spot on. Our installation was scheduled a few days later. All three of the installers were here on time and had our job finished within 7 hours. Again; explanation how the system worked was very easy to understand. The area was cleaned up. David returned 3 days later to follow up and to our surprise-brought my husband a bottle of wine from his favorite area in Oregon. What more can you ask! We look forward to a long relationship with Watson and will recommend them without hesitation.

Excellent service, clear explanation, low key sales pitch

Our technician, Austin, was quick and efficient. He explained the issue found with my furnace during the fall cleaning as well as the options available in an easy to understand manner.

Excellent service by Jason

David was a pleasure to work with.

Excellent service, very friendly and informative. Definitely recommend them.

Thorough and conscientious.

Great service!

Felix called when he was on the way, explained everything so clearly, assured me about the status of my furnace and gave me future options to consider with no pressure!

Great service!

Respect our property and wear his own shoe covers. Explain the machine condition clearly and patiently. Nice guy.

Chris always does an amazing job! He takes the time to explain everything to me that he is doing. Chris is never in a rush. He always takes his time to make sure everything is working properly. Chris answers any and all questions that I have. I trust no one else to do my maintenance but Chris!

Tech was polite, respectful and efficient.

Very good very professional

Excellent service, Chris is very focused and friendly. Great Job! Even the jokes!

Very polite and knowledgeable, he helped us with an issue we’ve been trying to solve to get our zone system working properly.

Ryan was very courteous and did a great job checking to make sure my furnace was ready for winter. Suggested a different type of filter and explained the reason why. Answered all my questions. Definitely recommend!!