Our Miami Valley Ohio HVAC Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5089 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided. The recurring themes include professionalism, expertise, courtesy, and excellent service. Customers appreciate the technicians' knowledge, efficiency, and ability to address their concerns. Positive reviews highlight the quality of work, timely responses, and the overall positive experience with Watkins. Negative reviews are minimal and focus on minor issues or scheduling concerns, which are addressed promptly by the company. Overall, the sentiment is positive, with customers expressing gratitude and satisfaction with the services provided by Watkins.

Job Locations and Reviews

Review
Ryan did a great job and was very professional. Gave great feedback to keep my system running better and last longer. Thank you
Linda - Springboro, OH 45066
Review
Very professional! Found the problem didn’t try to sell me a new heat pump.
Tom - Lebanon, OH 45036
Review
Doug was great! On time, professional and knowledgeable about everything I asked him.
Brian - Springboro, OH 45066
Review
Dustin is always a pleasure to work with!
John - Waynesville, OH 45068
Review
Doug was phenomenal! He did everything he could to try to get a humidifier for our home. He went above and beyond! When that didn’t work he stayed to help service our system. I really appreciate all he did!
Colleen - Miamisburg, OH 45342
Review
Always very nice and polite
Kathy - Springboro, OH 45066
Review
Friendly Service!
Andy - Mason, OH 45040
Review
Daniel did the maintenance not Jacob
David - Dayton, OH 45420
Review
Great experience from start to finish! Highly recommend!
Jeff - Springboro, OH 45066
Review
Outstanding job. Very professional and knowledgeable
Robert/Bob - Dayton, OH 45440
Review
Ryan was helpful in finding the issue, educating me about it, and made recommendations that worked with my budget. Grateful for his help and time.
Dennise - Mason, OH 45040
Review
Excellent service
Jesse - Miamisburg, OH 45342
Review
Professional installation of whole home humidifier. Completely satisfied. Also went out of way to point out small leak on water softener that we had not noticed.
Keith - Lebanon, OH 45036
Review
Excellent Service
Angelio - Springboro, OH 45066
Review
Excellent service. The service rep was knowledgeable, thorough and communicated well.
Jim - Dayton, OH 45434
Review
Great service
Connie - Lebanon, OH 45036
Review
The best
Delbert - Dayton, OH 45458
Review
Daniel has proved to be both honest and reliable in the installation and service. Glad to have Watkins in our community.
Dan - Springboro, OH 45066
Review
We love Ryan! He has been here before and always is very reassuring and knowledgeable as to what our needs are and how to fix them. Please send him anytime! Thanks again, Ryan!
Susan - Springboro, OH 45066
Review
Great work
Gao - West Chester Township, OH 45069
Review
Great work on this periodic service call on our new furnace. Tony A. was thorough, technically competent and professional.
MFT - Beavercreek, OH 45434
Review
Excelled Service as always!
Robin - Pleasant Plain, OH 45162
Review
Good service
Johnnie - Mason, OH 45040
Review
Great Service!
Johnna - Wilmington, OH 45177
Review
Great Technucian… thorough and courteous. I always ask for TIM.
Lesia - Waynesville, OH 45068
Review
Very professional & honest during servicing my furnace.
Linda - Maineville, OH 45039
Review
Tune up
Sally - South Lebanon, OH 45065
Review
Tony was great. Explained the problem and how he fixed it. Very cordial. Good guy.
Judy - Springboro, OH 45066
Review
Ryan was an absolute professional! He is so knowledgeable and answered all my questions. Watkins is a great company to deal with!
Stephanie - Carlisle, OH 45005
Review
Rayn was very informative he answered all my questions and made sure we understood. Did an outstanding job
Danny - Franklin, OH 45005
Review
Great service
Doug - Mason, OH 45040
Review
Reliable, on time, professional, and excellent service.
Randy - Bellbrook, OH 45305
Review
Jacob was on time. He was respectful, efficient, and did an outstanding job.
Robin - Springboro, OH 45066
Review
Consistently good service! Customer service and quality is excellent.
MW - Lebanon, OH 45036
Review
Tech notified us that he was ahead of schedule so he arrived slightly earlier than planned, was friendly m, efficient, and thorough.
Marjorie - Dayton, OH 45429
Review
The technician addressed all of my questions and offered up helpful advice!
Dana - Springboro, OH 45066
Review
Jamison was great
Schussler - Waynesville, OH 45068
Review
Great service, as always
Kendra - Franklin, OH 45005
Review
Great employee
Patty - Dayton, OH 45459
Review
Dustin was very punctual and informative and friendly. Everything we could ask for in a technician !
Michelle - Washington Township, OH 45458
Review
Very Responsive
Gary - Waynesville, OH 45068
Review
He figured it out for me. Quick and efficient.
Douglas - Dayton, OH 45449
Review
New furnace! Quick and expertly done! Outside temperature was in the teens and would have caused a great deal of discomfort, had it not been for Rob and his team of great workers to install a new furnace for me. Thank you!
Avery - Carlisle, OH 45005
Review
He was kind as could be. I couldn’t really answer the questions about the service and the cost. The part has to be sent before anything can be done. I’m sure it’s gonna be expensive which is not a good thing to happen in January.
Lydette - Springboro, OH 45066
Review
Great service
Kevin - Waynesville, OH 45068
Review
Excellent service
Tammy - Germantown, OH 45327
Review
Dustin was friendly and professional, and diagnosed the problem within minutes. He was genuinely happy for us that it was only a minor repair.
Derek - Springboro, OH 45066
Review
Excellent service
Marc - Springboro, OH 45066
Review
Friendly and courteous. Professional and answered all my questions.
Mike - Dayton, OH 45459
Review
Timothy was great! He was very professional, knowledgeable, and personable. We always get exceptional service from Watkins.
Jamie - Springboro, OH 45066