Our Miami Valley Ohio HVAC Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5350 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
Great work!
Paul - Beckett Ridge, OH 45069
Review
Look and told me everything and let me know how my system is running
Owen - Moraine, OH 45439
Review
Service Technician was super helpful and efficient. Great job
Michael - Middletown, OH 45042
Review
Very professional and knowledgeable!
Bailey - Washington Township, OH 45458
Review
Great Job - Nick knows what he is doing!
Jim - Centerville, OH 45458
Review
Always timely and friendly. Highly recommended!
Amanda - Waynesville, OH 45068
Review
As always, great service from Watkins. Michael was polite and efficient.
Barb - Dayton, OH 45458
Review
Professional & courteous staff. Tony was respectful of property and informed us of actions taken. Highly recommend
Marjorie - Dayton, OH 45429
Review
Knowledgeable and efficient service.
Randy - Bellbrook, OH 45305
Review
Extremely Professional Sales & Service experience all the way around with Watkins Heating & Cooling. David, the Project Manager,... was fast and efficient the day of evaluation for the quote. David’s communication was excellent throughout the entire process. The installation team was professional and the installation was seamless being completed in just one day. I would highly recommend Watkins Heating & Cooling for families that want it done right.
John - Kings Mills, OH 45034
Review
Rob was very professional and is extremely knowledgeable and gave us options without being pushy or making us feel like we had to make an immediate decision, although we did and we’re very happy with that decision to have a new a/c and furnace installed!
Steve - Liberty Township, OH 45044
Review
Daniel was friendly, prompt and thorough. He even removed a wasp nest from our A/C.
John - Xenia, OH 45385
Review
Really like this company. There on time , do great work. Very Knowledgeable techs. Can't be more pleased
John - Sugarcreek Township, OH 45305
Review
Great service!
Lacie - Springboro, OH 45066
Review
Next day service on repair. Service technician Tim was neat, friendly, and considerate. They had the necessary parts on the truck.
Mark - Carlisle, OH 45005
Review
Michael was friendly, informative and very helpful with solutions. Very professional and prompt also!
Karen - Lebanon, OH 45036
Review
Professionals at their best
Kathleen - Centerville, OH 45458
Review
Liked that he didn’t try to over sale on the air conditioner units. Explained the difference between the units and gave me a quote for 2 of the lesser expensive ones and didn’t try to say the other ones were better.Arrived when he said he would also called before he came to let me know he was on his way. Gave the cost a 4 star because air conditioners are expensive nothing on the company.
Wesley - Franklin, OH 45005
Review
Michael was on time, professional and efficient!
Julie - Springboro, OH 45066
Review
Very professional and helpful.
Michael - Dayton, OH 45458
Review
After the technician left from my service visit the AC immediately stopped working. I went outside to inspect and the fuse was installed upside down and left the unit non functional. Now my AC will not turn on even after installing the fuse again.
Will - Lebanon, OH 45036
Review
Excellent service!
Nichol - Miamisburg, OH 45342
Review
Great service
Charlene - Middletown, OH 45042
Review
Prompt, friendly, knowledgeable.
KB - Mason, OH 45040
Review
Our technician was very thorough and professional. He presented our options in an easy to understand way. Thank you!
Gerald - Springboro, OH 45066
Review
David was great. Zero pressure. Straight forward. I actually felt for him as he sucked the air out of the room when he discussed price. Insane.
Dave - Springboro, OH 45066
Review
As always right on time and took of the issue with our system! The techs are always great. Very professional and explain thing so anyone can understand the issues. Thank You!
Quinton - Springboro, OH 45066
Review
Jacob was polite and performed his services quickly.
Brian - Springboro, OH 45066
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Daniel was great! Incredibly knowledgeable and answered all of my questions.
Taylor - Dayton, OH 45420
Review
Doug did an awesome job diagnosing our issue and letting us know everything was resolved. He is a true professional and an asset to your team! Thanks Doug!!
Jim - Dayton, OH 45458
Review
Rob was very informative & took his time to explain everything in great detail.
Kevin - Springboro, OH 45066
Review
Michael was timely, knowledgeable and professional.
Jody - Springboro, OH 45066
Review
Tim was very knowledgeable and very friendly. Would recommend him to anyone.
Lori - Middletown, OH 45044
Review
Doug was very knowledgeable. A true professional!!
Marylyn - Centerville, OH 45459
Review
Michael was very professional, answered all questions and was very transparent on what he was doing and why he was doing it.
Andrew - Monroe, OH 45050
Review
Easy process
Mike - Lebanon, OH 45036
Review
Came earlier than expected on a hot Sunday.
Scott - Springboro, OH 45066
Review
Great service and very helpful Technician
Ronald - Springboro, OH 45066
Review
Excellent Service
Linda - Springboro, OH 45066
Review
Nick was great. Took time to explain and answer questions. Very polite. just a Nice guy to do business with!
Roberta - Dayton, OH 45429
Review
Chris was very helpful in explaining all the different options and how things work. I appreciate the time he took to go through everything and also answer similar questions after my wife arrived and continued to ask more.
Xander - Lebanon, OH 45036
Review
Professional service. Great communication.
Frank - Mason, OH 45040
Review
Chris was very thorough and quick. 5-stars.
Kevin - Lebanon, OH 45036
Review
Was actually early and worked quickly.
Phil - Waynesville, OH 45068
Review
Michael I. did a great job tuning up our furnace today. He was knowledgeable, polite and efficient at getting the job done.
Pamela - SUGARCRK Township, OH 45458
Review
The service tech was knowledgeable and friendly. He performed the needed service well.
Randall - Springboro, OH 45066
Review
Excellent service
Lenore - Dayton, OH 45458
Review
Jacob was friendly, efficient and very knowledgeable. He gets A plus and wonderful.
Mary - Maineville, OH 45039
Review
Always great customer service and skilled technicians who know their products! Happy I chose Watkins and Trane!
Mike - Dayton, OH 45458
Review
Always Exceptional
Linda - Springboro, OH 45066