Our Miami Valley, Ohio HVAC Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5789 customer reviews

Customers say: # Customer Sentiment Analysis The reviews reflect overwhelmingly positive sentiment toward the service provided. Customers consistently express high satisfaction with the technicians' professionalism, knowledge, and communication skills. Many reviewers specifically praise how well technicians explained the service process and system operations, demonstrating a strong appreciation for clear communication. The promptness and efficiency of service is frequently highlighted, with several customers noting quick response times, even in urgent situations. Technicians are repeatedly described as courteous, friendly, and thorough in their work. The longevity of customer relationships is mentioned, suggesting strong customer loyalty based on consistently positive experiences over time. Overall, the sentiment conveys exceptional service quality, reliability, and customer care, with reviewers expressing confidence and trust in the company and its representatives.

Job Locations and Reviews

Review
Furnace Service
John - Middletown, OH 45005
Review
Excellent Service
Dean - Morrow, OH 45152
Review
Excellent service as always
Lenore - Dayton, OH 45458
Review
Great Service
Ronald - Springboro, OH 45066
Review
Excellent
Frank - Springboro, OH 45066
Review
Keep up the good work
Lloyd - Franklin, OH 45005
Review
Excellent and professional service
Sreeharshan - Dayton, OH 45458
Review
Excellent
Marcia - Springboro, OH 45066
Review
Andrew was very polite and friendly. Thoughtful about tracking snow into my house even more than I was.
Linda - Middletown, OH 45044
Review
Nice job! Good advise.
Steve - Lebanon, OH 45036
Review
Jim and the rest of the crew at Watkins have been great. Took great care of me when my furnace broke and got me back up and running.
Kenneth - Miamisburg, OH 45342
Review
maintenance check
Douglas - Lebanon, OH 45036
Review
Courteous, on time, great furnace eval
Lynn - Springboro, OH 45066
Review
Excellent service by Andy
Andy - Springboro, OH 45066
Review
Awesome job
Matt - Dayton, OH 45429
Review
Excellent Review!
James - Dayton, OH 45429
Review
Felix was great. He was on time and called to let me know he could come early. Friendly, efficient and thorough!
Nichol - Miamisburg, OH 45342
Review
Justin was very good!
Tim - Mason, OH 45040
Review
Very thorough took his time satisfied with end result
Mike - Springboro, OH 45066
Review
Drew was great. He was very professional and offered several recommendations.
Mike - Franklin, OH 45005
Review
Great job
Alli - Dayton, OH 45449
Review
Techs are always very personable, communicate well, and keep a clean working environment.
Derek - Mason, OH 45040
Review
We received excellent help and advice.
Zach - Franklin, OH 45005
Review
Very very satisfied Excellant young man
Beverly - Franklin, OH 45005
Review
Both technicians were very pleasant, courteous and respectful. Very professional men representing your company. My elderly mom commented that were the best technicians in our home to date. We appreciate their care and concern and feedback after work was completed.
Marlyn - Springboro, OH 45066
Review
Janet exemplifies the best in Watkins HVAC service.
Shirley - Beavercreek, OH 45431
Review
Great service, professional and great communication.
Randal - Springboro, OH 45066
Review
Outstanding in every way!
Kevin - Dayton, OH 45459
Review
Watkins technician provided excellent service on our furnace, and explained things well. This has always been our experience with Watkins, and it's why we've used this company for about 20 years.
Paul - Middletown, OH 45044
Review
Technician quickly diagnosed the problem and performed the repair.
Larry - Washington Township, OH 45458
Review
Jason was very professional did a great job
Ronald - Washington Township, OH 45458
Review
Jason was knowledgeable, professional and lovely to have in our home. He explained everything about how our new system operated and was very patient with us as new homeowners. We will definitely continue to have Watkins service our system due to Jason's expertise and professionalism.
Maureen - Dayton, OH 45458
Review
Tony was very polite and friendly. He explained what service he performed
Steven - Springboro, OH 45066
Review
Wonderful service! Watkins goes above and beyond. Can’t recommend them enough!
Kathy - Oregonia, OH 45054
Review
Excellent service
Bailey - Washington Township, OH 45458
Review
Fast response, Good job, very professional.
Amy - Springboro, OH 45066
Review
Watkins continues to provide great customer service.
Dennis - Lebanon, OH 45036
Review
Great service!
Kyleigh - Miamisburg, OH 45342
Review
We started experiencing issues with our heat pump during the night when the temperature began to get down below 0° I called Watkins in the morning and while I was on the phone with them, they were able to schedule me for later that afternoon. Technician Chris came out and was able to figure out what the issue was quickly. All for $99. Can’t beat that kind of service for the price. Thanks Watkins!
Bill - Wilmington, OH 45177
Review
Tony was thorough, very knowledgeable with system requirements and provided meaningful feedback about the service results.
Pete - Dayton, OH 45458
Review
Good at explaining things!
Daphne - Dayton, OH 45440
Review
Excellent service
John - Dayton, OH 45459
Review
Excellent
John - Miamisburg, OH 45342
Review
Excellent service!
Kristi - Springboro, OH 45066
Review
Excellent Service!
Mike - Springboro, OH 45066
Review
Excellent
Paula - Springboro, OH 45066
Review
Great service!
Neil - Lebanon, OH 45036
Review
Professional and honest about the charges. Great company!
Jean - Dayton, OH 45458
Review
Justin was great and gave peace of mind right before the big snowstorm.
Stephanie - Mason, OH 45040
Review
Janet was pleasant, professional and efficient.
Peggy - Springboro, OH 45066