An Honest Approach to HVAC Service

Maintain Your Heating & Cooling System Without Sales Pressure

What Service Can We Do For You?

The Highest Rated HVAC Company in Miami Valley, Ohio

24/7 Emergency Air Conditioning Repair

When your heating or cooling system quits, you need an HVAC contractor to respond immediately and get you back up and running right away. Watkins has service technicians on call 24/7 in Southwest Ohio. Whether it's a hot summer weekend or a cold Christmas morning, you can contact our live customer service team around the clock to handle your HVAC emergency quickly.

An HVAC Contractor You Can Trust

If you're like most homeowners, calling for HVAC repair is the last thing you want to do. The thought of inviting a pushy salesperson into your home is stressful, and too many contractors either show up late or don't show up at all. Your search for an honest and timely HVAC company is over.

Watkins Heating & Cooling is a family-owned business that started with Grandpa Dave Watkins' HVAC expertise three generations ago and has become a cornerstone of Miami Valley, Ohio. With a legacy of customer service excellence, we are proud to be the highest-rated A/C and furnace repair company in Dayton, Springboro and North Cincinnati, Ohio.

Watkins is all about transparency. Like you, we hate dirty sales tactics and value your time. That's why we make our process simple:

Our experienced technicians diagnose your heating and cooling system. Then we lay all your options on the table and help you prioritize them. Finally, you choose the best HVAC repair or installation option for your budget and home. Our experts will guide you each step of the way, but the choice is always yours. No tricks. No pressure. Just the solution you need.

What Makes Watkins Heating & Cooling Different?

  • Up-Front Pricing

    No fake discounts. Only honest pricing and straightforward written estimates based on your specific home and budget.

  • No Sales Pressure

    Our HVAC experts educate you and give transparent advice, putting all the options on the table. You're always in charge of the process.

  • Two-Year Warranties

    We stand behind our work with a 2-year warranty on every furnace and A/C repair. We guarantee thorough and careful work.

  • Expert Technicians

    Each Watkins technician is a highly-trained heating and cooling expert and an in-house employee. We don't use subcontractors.

Your Search For Reliable HVAC Service Is Over

Many HVAC contractors train their repair technicians to always recommend new heating systems even if the current furnace can be repaired. Their commission-heavy pay structure and lack of technical training further reinforce this sales-first attitude. In fact, some repairmen even refer to themselves as "Sales Technicians." This is the opposite of what we do.

Watkins Heating & Cooling brings a different kind of HVAC contractor to Miami Valley, Ohio. We're a family-owned HVAC company with a legacy of customer loyalty spanning three generations, so our focus will always be on our customers' well-being. Our role is to serve and educate our customers throughout the process because knowledge is power. That's why we hire HVAC experts with integrity and culture fit above all. Our employees are trained to communicate openly and effectively with homeowners, so they clearly understand all of their options. And our HVAC training program, backed by NATE certification, equips our technicians to repair nearly anything.

Whether you need a routine tune-up, a repair, or a system replacement, we're here for you and promise to give honest advice, not sales pressure. We are always happy to maintain or repair your existing furnace and air conditioner. Deciding when to replace your furnace, A/C, or heat pump should be your decision.

Trane XR16 Air Conditioner Tune Up

Air Conditioning & Furnace Repair

We know how frustrating and uncomfortable your home can be when your central air isn't working right. We also know finding an HVAC contractor you can trust to fix your system is challenging. Far too many contractors advertise great A/C repair deals, but when they get to your house, their only mission is to sell you a new cooling system!

Here at Watkins, we take a different approach. Our mission is to educate you about your HVAC system's condition and provide the tools you need to make an informed decision. If all you're looking for is a repair to your equipment and not a new system, we'll respect your decision and leave you in the driver's seat.

The cost to fix your heating and cooling system will vary depending on the problem. What are the most common air con problems? We often find relatively simple issues like a dirty condenser coil, a burnt capacitor, or a bad fan motor. We've been the go-to HVAC contractor in Southwest Ohio for over 30 years, so we have truly seen it all.

Our HVAC technicians are masters at fixing things that the other guys can't. We aim to fix everything completely the first time so we don't have to come back and fix it again later. When you choose a Watkins furnace or central air conditioning repair, you're choosing a thorough job guaranteed with a two-year warranty. For existing Watkins customers, many of our service contracts have a built-in repair warranty, even on older heating systems! If you're looking for AC repair in the Dayton and Cincinnati area, reach out today.

Watkins Service Technician Heat Pump Maintenance Tune-Up

HVAC Maintenance & Tune-Ups

To keep your HVAC system running smoothly, every heating and air conditioning expert will note the importance of servicing it at least once a year. Regular maintenance can detect potential issues before they become major problems – saving you money in the long run.

Just like your car, a heating and cooling system is a complex machine that needs maintenance, and going several years without a tune-up usually leads to problems. Annual check-ups are crucial in determining how long your A/C and furnace will serve your family.

You may just be looking for a routine filter change, and we're here for that, too! But Watkins also offers comprehensive tune-ups that go beyond checking refrigerant levels and the essential manufacturer recommendations. Our skilled technicians inspect electrical components, test safeties, and ensure all moving parts are lubricated. Not only does this routine maintenance help prevent unexpected breakdowns, but it's also proven to improve energy efficiency! A well-maintained AC unit operates more efficiently, saving you money on energy costs and extending the life of your HVAC system. If it's been a while since you've checked your air conditioner or furnace, contact our team today.

Watkins Tech Explaining New Trane Air Conditioner XR16 Install to Customer

Air Conditioner & Furnace Install

How long should an HVAC system last? We expect most cooling and heating systems to last 10-15 years. It's always our goal to repair your system, but as they get older, costly issues like a leaky evaporator coil or a seized compressor arise. In these cases, replacing the old central air system is usually more cost-effective.

But homeowners can't just settle for any random HVAC installation. Unlike a refrigerator, you can't just un-box a modern air conditioner and plug it in. Performance depends almost entirely on the installation quality of the HVAC system. Will your installer be paid by the job or by the hour? This may seem minor, but when paid by the job, many installers take shortcuts and focus on speed rather than quality. It's not the brand you buy but the installing company that determines long-term reliability, comfort level, and energy costs.

Our comfort consultants provide much more than free estimates. To guarantee that your new AC system is the right size, we use a certified heat-load calculation to measure your home and ductwork, inspect the insulation ratings, and determine the amount of solar energy coming through your windows.

For equipment, Watkins has a vast selection of new A/Cs, heat pumps, and electric or gas furnaces – from affordable base models to premium brands like Trane. Reach out to us and discover how a new, energy-efficient system will save you money on energy bills, reduced repairs, and tax credits and rebates.

Watkins HVAC Tech Maintenance on Tube Heater

Indoor Air Quality Solutions

Many folks in Southwestern Ohio, struggle with allergies and asthma. The Miami Valley has even been dubbed Sinus Valley because of our high pollen and mold levels! Many Ohioans also struggle with fluctuating humidity levels in their homes as our climate swings from humid summers to dry winters.

If you're struggling with humidity or allergies in Dayton or Cincinnati, Ohio – Watkins has you covered. Most homeowners know about changing your AC/furnace filter, and we're always here to help with that, but filters can only do so much. People forget about indoor air quality, but dozens of pollutants, like dust, airborne chemicals (VOCs), bacteria, and mold, cause poor air quality in your home.

Did you know that Watkins can transform your furnace into a full-house air cleaner to help reduce your allergies? Our expert HVAC technicians can turn your furnace into a full-house air cleaner that is over 20 times more effective than a standalone! Or if you’re dealing with uncomfortably wet or dry air, we can get a humidifier optimized for your space for that perfect humidity sweet spot of 45-50%. If you're interested in a full-house humidifier, air cleaner, disinfecting UV system, or ventilators, give us a call.

  • Get The Best Value For Your Money

  • A Simple, Trouble-Free Process

  • With Open, Honest Communication

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5369 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
Daniel was very low-key, concerned with my health issues, kept me calm and helped me make the best decision for me. The night before installation when we talked, I was upset with my health and life situation, and he prayed with me for several minuteswhich calmed me and confirmed I had made a good decision under a terrible situation. When he returned for the system check, head lifted a bin down so I wouldn’t need to get a stepstool and climb. I highly recommend Daniel
Barbara - Dayton, OH 45459
Review
Excellent Service and Communication
Kevin - Franklin, OH 45005
Review
Watkins employees are simply the best. They are congenial, punctual, and treat us like family. So grateful for their knowledge and professionalism.
Donna - Franklin, OH 45005
Review
Daniel was excellent! Great and fast service! He answered all of my questions and provided expertise to help me make the best decisions.
Bill - Monroe, OH 45050
Review
Great service
Missy - Springboro, OH 45066
Review
Outstanding customer service and professionalism.
Blake - Centerville, OH 45458
Review
Excellent
Sharon - Dayton, OH 45449
Review
excellent and timely service
Jerry - Dayton, OH 45419
Review
Chris does an excellent job! We have had him as our main serviceman for years now and he has proven to be dependable, knowledgeable, friendly and trustworthy.
James - South Lebanon, OH 45065
Review
Rob was very knowledgeable, personable and answered all our questions. We’re happy our neighbor recommended Rob and Watkins for our HVAC upgrade.
Elaine - Middletown, OH 45005
Review
execellent service
Julie - Dayton, OH 45429
Review
Daniel was informative and quick with his service
Linda - Franklin, OH 45005
Review
Excellent Service
Jenn - Washington Township, OH 45458
Review
Polite, professional, thorough.
Michael - Middletown, OH 45044
Review
Daniel was awesome! Very personable and knowable. Did a great job and was very thorough!
Dane - Springboro, OH 45066
Review
Michael has always done a fantastic job when he’s been here. I ask for him. He always explains what he did and he is very polite. Please get him trained on oil furnaces!!
Melissa - Spring Valley, OH 45370
Review
Very professional, and courteous
Rick - Xenia, OH 45385
Review
I really appreciate the time he took to explain the root cause of the failure. Went well beyond helping me understand how my Trane system works. He gave me easy to understand options for fixing with no pressure. Welcome professional to fix any of my future HVAC problems. Thanks!
James - Springboro, OH 45066
Review
Great service
David - Dayton, OH 45458
Review
Great work!
Paul - Beckett Ridge, OH 45069
Review
Look and told me everything and let me know how my system is running
Owen - Moraine, OH 45439
Review
Service Technician was super helpful and efficient. Great job
Michael - Middletown, OH 45042
Review
Very professional and knowledgeable!
Bailey - Washington Township, OH 45458
Review
Great Job - Nick knows what he is doing!
Jim - Centerville, OH 45458
Review
Always timely and friendly. Highly recommended!
Amanda - Waynesville, OH 45068
Review
As always, great service from Watkins. Michael was polite and efficient.
Barb - Dayton, OH 45458
Review
Professional & courteous staff. Tony was respectful of property and informed us of actions taken. Highly recommend
Marjorie - Dayton, OH 45429
Review
Knowledgeable and efficient service.
Randy - Bellbrook, OH 45305
Review
Extremely Professional Sales & Service experience all the way around with Watkins Heating & Cooling. David, the Project Manager,... was fast and efficient the day of evaluation for the quote. David’s communication was excellent throughout the entire process. The installation team was professional and the installation was seamless being completed in just one day. I would highly recommend Watkins Heating & Cooling for families that want it done right.
John - Kings Mills, OH 45034
Review
Rob was very professional and is extremely knowledgeable and gave us options without being pushy or making us feel like we had to make an immediate decision, although we did and we’re very happy with that decision to have a new a/c and furnace installed!
Steve - Liberty Township, OH 45044
Review
Daniel was friendly, prompt and thorough. He even removed a wasp nest from our A/C.
John - Xenia, OH 45385
Review
Really like this company. There on time , do great work. Very Knowledgeable techs. Can't be more pleased
John - Sugarcreek Township, OH 45305
Review
Great service!
Lacie - Springboro, OH 45066
Review
Next day service on repair. Service technician Tim was neat, friendly, and considerate. They had the necessary parts on the truck.
Mark - Carlisle, OH 45005
Review
Michael was friendly, informative and very helpful with solutions. Very professional and prompt also!
Karen - Lebanon, OH 45036
Review
Professionals at their best
Kathleen - Centerville, OH 45458
Review
Liked that he didn’t try to over sale on the air conditioner units. Explained the difference between the units and gave me a quote for 2 of the lesser expensive ones and didn’t try to say the other ones were better.Arrived when he said he would also called before he came to let me know he was on his way. Gave the cost a 4 star because air conditioners are expensive nothing on the company.
Wesley - Franklin, OH 45005
Review
Michael was on time, professional and efficient!
Julie - Springboro, OH 45066
Review
Very professional and helpful.
Michael - Dayton, OH 45458
Review
After the technician left from my service visit the AC immediately stopped working. I went outside to inspect and the fuse was installed upside down and left the unit non functional. Now my AC will not turn on even after installing the fuse again.
Will - Lebanon, OH 45036
Review
Excellent service!
Nichol - Miamisburg, OH 45342
Review
Great service
Charlene - Middletown, OH 45042
Review
Prompt, friendly, knowledgeable.
KB - Mason, OH 45040
Review
Our technician was very thorough and professional. He presented our options in an easy to understand way. Thank you!
Gerald - Springboro, OH 45066
Review
David was great. Zero pressure. Straight forward. I actually felt for him as he sucked the air out of the room when he discussed price. Insane.
Dave - Springboro, OH 45066
Review
As always right on time and took of the issue with our system! The techs are always great. Very professional and explain thing so anyone can understand the issues. Thank You!
Quinton - Springboro, OH 45066
Review
Jacob was polite and performed his services quickly.
Brian - Springboro, OH 45066
Review
Daniel was great! Incredibly knowledgeable and answered all of my questions.
Taylor - Dayton, OH 45420
Review
Doug did an awesome job diagnosing our issue and letting us know everything was resolved. He is a true professional and an asset to your team! Thanks Doug!!
Jim - Dayton, OH 45458
Review
Rob was very informative & took his time to explain everything in great detail.
Kevin - Springboro, OH 45066