About Watkins
Our History - Why Watkins - Green Initiatives
The Watkins Timeline:
1979 Through Today
A Family Tradition of HVAC
Heating and air conditioning has been the family trade for three generations. Dave Watkins (grandpa) served in the United States Air Force where he received HVAC training. He eventually started a company with his sons serving commercial and industrial clients. For more than twenty years now, Randy and his son David have operated Watkins Heating & Cooling and shifted their focus more toward homeowners who value quality and service.
A Family Tradition of HVAC
Heating and air conditioning has been the family trade for three generations. Dave Watkins (grandpa) served in the United States Air Force where he received HVAC training. He eventually started a company with his sons serving commercial and industrial clients. For more than twenty years now, Randy and his son David have operated Watkins Heating & Cooling and shifted their focus more toward homeowners who value quality and service.
A Family Tradition of HVAC
Heating and air conditioning has been the family trade for three generations. Dave Watkins (grandpa) served in the United States Air Force where he received HVAC training. He eventually started a company with his sons serving commercial and industrial clients. For more than twenty years now, Randy and his son David have operated Watkins Heating & Cooling and shifted their focus more toward homeowners who value quality and service.
Hiring only the best
What began as a tiny family business has now grown to a team of more than thirty people. Most of the team has been hired from outside the industry, and trained solely in the “Watkins Way.” We recruit first for culture fit, looking for exceptional attitudes, integrity, and customer service. In our in-house trade school, we then train these awesome people to be phenomenal service technicians.
Hiring only the best
What began as a tiny family business has now grown to a team of more than thirty people. Most of the team has been hired from outside the industry, and trained solely in the “Watkins Way.” We recruit first for culture fit, looking for exceptional attitudes, integrity, and customer service. In our in-house trade school, we then train these awesome people to be phenomenal service technicians.
Hiring only the best
What began as a tiny family business has now grown to a team of more than thirty people. Most of the team has been hired from outside the industry, and trained solely in the “Watkins Way.” We recruit first for culture fit, looking for exceptional attitudes, integrity, and customer service. In our in-house trade school, we then train these awesome people to be phenomenal service technicians.
A winning combination
The team at Watkins is passionate about delivering world-class, referral-worthy, knock-your-socks-off service. Our combination of customer service, integrity, and fair pricing is rare in our industry. We find our purpose in creating a nurturing work environment for our people and in bringing comfort to our neighbors.
A winning combination
The team at Watkins is passionate about delivering world-class, referral-worthy, knock-your-socks-off service. Our combination of customer service, integrity, and fair pricing is rare in our industry. We find our purpose in creating a nurturing work environment for our people and in bringing comfort to our neighbors.
A winning combination
The team at Watkins is passionate about delivering world-class, referral-worthy, knock-your-socks-off service. Our combination of customer service, integrity, and fair pricing is rare in our industry. We find our purpose in creating a nurturing work environment for our people and in bringing comfort to our neighbors.
Why Watkins
FOR THREE GENERATIONS, OUR FAMILY HAS BROUGHT COMFORT TO THE SOUTH DAYTON AND NORTHERN CINCINNATI AREAS. HERE ARE A FEW WAYS WE STAND APART FROM OUR COMPETITORS.
As a family-owned business, our reputation is everything.
We have a passion for making life-long customers and earning referrals. We support this long-run focus by hiring only great people who share our commitment and our values.
Honest, Professional advice, with fair, up-front pricing.
Say goodbye to surprises and deceptive sales gimmicks. Instead, we simply explain your options in plain English, giving you complete control.
What makes Watkins Stand out:
No high pressure sales/scare tactics
Up Front Honest Pricing (you can see our price book)
One Year Buy-It-Back Guarantee
Right-Size Guarantee
98% Customer Satisfaction (3rd party survey for all our customers)
We reward installers for quality not speed with our Perfect Job Award
Professional Technicians are employees not subcontractors
Ongoing professional technical training
Lifetime workmanship guarantee
Our Guiding Principles:
MISSION
We are called to bring comfort to our neighbors in a manner that reflects and honors the Great Comforter, Jesus Christ.
OUR VISION
To be recognized by technicians as the best place to work, and by our customers as the company with the best technicians.
OUR VALUES
Gratitude
Sincere gratitude for our customers and coworkers will improve our attitudes, behaviors and results.Integrity
Doing what we say we will do for our customers and coworkers builds a business we want to be part of.Respect
Recognizing and valuing our differences gives us an advantage.Balance
Proper priorities can benefit every part of our lives.
BBB ECLIPSE AWARD
After two-years of reviewing and refining our processes, the Dayton BBB awarded us with the Eclipse Award for Integrity in the 21-70 employee category.
TRANE COMFORT SPECIALIST SINCE 1999
In 1999, Trane started a program to spotlight dealers with a deep commitment to customer service, continuing education, and excellence in business development and selected Watkins as Charter Members. Now with nearly 20 years in the program, we are among the most experienced Trane dealers.
BEST PLACES WORK WINNER
Our employee engagement survey placed us among to best companies in Dayton. We believe this is because we work with Great People, provide career training, and foster strong family values.
NATE
How can you be sure a technician knows his stuff? Look for the NATE badge! NATE tests our HVAC technicians to certify the highest level of technical expertise.
C12 GROUP MEMBER SINCE 2008
Christian CEOs building great businesses for a greater purpose.
GREEN BUSINESS OF THE YEAR 2014
Our commitment to environment responsibility earned a great recognition from the Springboro Chamber of Commerce in 2014. Our green efforts include our solar-powered headquarters in Springboro, a growing fleet of hybrid service trucks, an ever increasing recycling program, and close partnerships with our local utilities to extend rebate programs to our customers.
